The guarantee on our products is stated within the terms and conditions.

The guarantee covers any factory fault. It does not cover any defects caused by negligence; knocks; improper use or handling; unsuitable tension; incorrect installation which is not carried out according to the Technical Support authorised at purchase nor any materials exposed to wear and tear during normal use.

In any instance where the guarantee is applicable: repair; substitution of the article; a discount or refund will be applied, as stated in the terms and conditions.

To activate the guarantee, please contact us by telephone +34 977 560 906 or send us an email to the following address: info@pikfine.es